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  • Writer's pictureCurtis Driedger

Mitigating Challenges and Pain Points of SR&ED

The Scientific Research and Experimental Development (SR&ED) program offers vital financial support for businesses engaged in research and development endeavors. However, the path to claiming SR&ED incentives is not without its challenges. In this blog post, we will explore the multifaceted nature of preparing a claim, dissecting the pain points and offering up suggestions to help organizations effectively navigate some of the prominent difficulties and issues facing claimants throughout the process.


Documentational Requirements:

The cornerstone of a successful SR&ED claim lies in developing mechanisms to track contemporaneous documentation. Claimants often grapple with the demanding requirements, from project plans and experimental designs to financial records and substantiating labour through activity-based time logs. Inadequate documentation can lead to weaknesses in claim defensibility, outright claim rejections or diminished tax credits.


  • Establish a centralized and structured documentation system or repository in the R&D process.

  • Empower an internal resource dedicated towards the alignment of SR&ED requirements and key stakeholders.

  • Regularly updating records (e.g. weekly, semi-monthly, monthly)

  • Conduct training sessions to instill a culture of documentation diligence among team members

  • Schedule periodic (e.g. quarterly) check-ins (whether internally or with a third-party consultant) to encourage engagement in the process

  • Leverage digital tools (e.g. time tracking software, Slack, chat applications, etc.) to streamline the process.


Time-Consuming Process:

Preparing a SR&ED claim is inherently time-consuming, often diverting resources from core business activities. Organizations struggle to allocate the necessary time and personnel to compile a claim. And if documentation isn’t contemporaneously generated, “going back in time” to understand the work that was done is typically a daunting process for technical staff.


  • Develop a strategic plan that proactively allocates dedicated resources for SR&ED claim preparation.

  • The “too many cooks in the kitchen” philosophy holds true for SR&ED. Empower a select person or persons to oversee the critical elements of the process.

  • Streamline internal processes through project management tools, automation, and effective collaboration.

  • Consider outsourcing certain aspects of claim preparation to specialized professionals to optimize efficiency.


Audits and Disputes:

Submitting a claim does not guarantee smooth sailing; audits by the CRA may follow. Navigating these audits, addressing queries, and resolving disputes can be overly resource-intensive, causing internal organizational stress and headache.


  • Foster open communication with the CRA, respond promptly to audit inquiries, and fortify your claim with detailed documentation.

  • Engage professional assistance, if necessary, to navigate audits successfully and minimize the impact on your organization.


Corporate Buy-In:

Innovation knowledge transfer often involves collaboration between various departments or teams. Communicating the technical aspects of an R&D project to those responsible for preparing the SR&ED claim can be challenging. Miscommunication may lead to overlooking critical eligible activities.

Solution: Facilitate effective knowledge transfer sessions between technical teams and claim preparation teams. Encourage regular communication channels and use documentation that bridges the gap between technical language and tax eligibility criteria (e.g. SR&ED project road map).


Overcoming Incrementality and Eligibility Structuring Hurdles:

The SR&ED program requires that claimed activities exhibit an element of technological advancement or innovation beyond standard practice or routine work. Identifying and proving the incremental nature of the project can be a stumbling block for organizations. Additionally, claimants often struggle with understanding what types of activities are eligible vs. those that cannot. This problem can be magnified if there are commercial aspects embedded within the SR&ED project itself.

Solution: Conduct a thorough analysis to differentiate between 1) routine and innovative activities specific to the project and 2) commercial vs. R&D activities. Document how each element is directly related and commensurate with the eligibility structuring of the SR&ED project, as well as how these efforts go beyond industry standards and represents effort towards conceptual knowledge advancement. Seek external expert opinions to strengthen your case.


Risk of Missed Opportunities:

Some organizations may not be aware of all eligible activities within their R&D projects. Failing to identify and document these activities means missing out on potential tax incentives.

Solution: Conduct regular internal training sessions to educate team members on the criteria for SR&ED eligibility. Encourage a culture of awareness and documentation by incentivizing employees for identifying and reporting eligible activities.


Data Security Concerns:

In the digital age, safeguarding sensitive data related to R&D projects is critical. Organizations may be hesitant to disclose proprietary information in fear of security breaches during the claim preparation process.

Solution: Implement robust cybersecurity measures to protect sensitive information. Utilize secure collaboration platforms and ensure that claim preparation teams adhere to strict data security protocols. Consider consulting with IT professionals to establish a secure environment.


Cumbersome Integration with Financial Systems:

Aligning R&D project details with financial records can be challenging, especially for organizations with complex financial systems. Ensuring accurate and comprehensive financial data integration can be crucial for a successful and maximized SR&ED claim.

Solution: Invest in software solutions and/or processes that facilitate seamless integration between project management and financial systems. Conduct regular reconciliation checks to ensure that financial data aligns with claimed R&D activities, minimizing discrepancies.



The SR&ED claim process, while laden with challenges, offers substantial rewards for organizations investing in innovation. There are no shortages of hurdles to cross; whether it’s documentation dilemmas, navigating technical uncertainties, optimizing time resources, staying abreast of legislative changes, preparing for audits, facilitating knowledge transfer, overcoming incrementality and eligibility structuring hurdles, avoiding missed opportunities, managing data security concerns, and streamlining financial data integration. By proactively addressing and mitigating these challenges can lead businesses to prosper throughout the maze of SR&ED requirements. This comprehensive approach positions will assist organizations to not optimally and efficiently claim tax incentives, but also assist in fostering a culture of innovation and efficiency in their research and development endeavors.


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